February 06, 2012
Boy I love me some Zillow! But here is my favorite little button of all -- the “more facts” link that takes you deeper into the abyss.
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February 02, 2012
Trust by knowing, not by abdicating.
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January 30, 2012
Some folks do not enter a company’s systems well and that is a tell-tale sign that they want the control and have hoops you are required to jump through.
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January 26, 2012
One of the wonderful things about where we now live is how friendly people are.
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January 24, 2012
Executing on "little things" ... is how you can fuel know, like, and trust, generate more repeat business, earn more referrals, and all of the other good stuff you are after.
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